Privacy Policy

DATA RECEIPT

All data collected on the website www.oxnature.com by OX Nature/Pharmabiz, Lda. has the sole purpose of identifying customers, providing them with a high-quality service tailored to their characteristics and needs. Our company is committed to the privacy and security of all customer personal data. All information you provide will only allow us to better suit your needs.

INFORMATION AND CONSENT

The Personal Data Protection Law (General Data Protection Regulation – Regulation 2016/679 of the European Parliament and of the Council of 27 April – GDPR) ensures the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Legally, "personal data" is considered to be any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

By accepting this "Privacy Policy," the User freely and unequivocally consents to their personal data, provided through the website www.oxnature.com, being included in a file under the responsibility of OX Nature/Pharmabiz, Lda., whose processing complies with the GDPR and the appropriate technical and organizational security measures.

DATA PROCESSING

OX Nature/Pharmabiz, Lda., maintains a database with the registration of its clients. The data in this database consists solely of information provided by the clients themselves and is limited to what is strictly necessary for the indicated purposes – name, address, email, and tax identification number – taking into account the objectives for which it is collected, in full respect for the principle of data minimization, safeguarding their privacy.

OX Nature/Phamabiz, Lda. undertakes to process the User's personal data legally, fairly and transparently, thus ensuring compliance with the principles of legality, fairness and transparency, not using them for purposes different from and incompatible with the purposes for which they were collected, thus also guaranteeing the principle of purpose limitation.

The processing of Customers' personal data by OX Nature/Pharmabiz, Lda., will only serve the following purposes:

– Delivery and invoicing of products;

– To better identify the tastes and preferences of your customers in order to personalize offers and highlight products that best meet their needs;

– Strictly to the extent necessary to comply with legal obligations.

The personal data provided by the User will be used exclusively for purposes related to the execution of the respective contract, as well as, if the User authorizes it, for information and marketing activities.

USER RIGHTS

The User agrees to provide accurate and up-to-date information and may, at any time, exercise their rights to access, rectify, erase, limit, object to, and transfer their personal data by submitting a request through any of the following means:

Mail to the address: Rua Padre Francisco, 10-5º Dto. | 1350-225 Lisboa | Portugal

– Email: customer.service@oxnature.com

If you wish to be removed from the OX Nature/Pharmabiz, Lda. database, you may exercise this right through the contact information provided.

RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY:

Under the law, the data subject has the right to lodge a complaint regarding the protection of personal data with the competent supervisory authority, which is hereby identified as: the National Data Protection Commission (CNPD).

LINKS TO THIRD-PARTY WEBSITES

This website may contain links to third-party websites which, in our opinion, may contain useful information. The privacy policy presented here does not apply to these websites, therefore Pharmabiz, Lda., owner of the OX Nature website/store, disclaims any responsibility for direct or indirect damages resulting from the use of this website or any other website linked to it. We advise you to contact them directly to obtain information about their privacy policies, confidentiality agreements and data collection/distribution procedures.

COOKIES

In order to provide a more personalized service, the website www.oxnature.com also uses cookies to collect and save information. A "cookie" is a small data file that is placed on your computer and allows you to remember your previous choices, dates, and browsing history on the site. Using "non-persistent cookies" to count page visits allows us to analyze the use of our website more accurately. If we do not use "non-persistent cookies," we will not collect personally identifiable information except with your explicit authorization. Thus, when our website requires a password and the User enters their username and password, it allows us to use a "persistent cookie" so that we have access to this small data file generated by the User.

PERSONAL DATA RETENTION PERIODS

The personal data collected will be kept for the period necessary to achieve the purposes that motivated its collection or processing, respecting the retention periods stipulated by law, and always in compliance with the guarantees of secrecy and confidentiality provided for in the GDPR.

Privacy Policy Updates

This privacy policy may be changed at any time, and a notice of such change will be posted.

CLARIFICATIONS

For further information, please contact: customer.service@oxnature.com